BSNL (Gandhi Nagar), Kakinada
BSNL (Gandhi Nagar)
Bharat Sanchar Nigam Ltd
Contact Person
DGM (Maintenance)
Beside Gandhinagar Park, Gandhi Nagar, Kakinada - 04
Opp.State Bank of India
Opening hours
8:00 a.m. To 8:00 p.m.
Bharat Sanchar Nigam Ltd. formed in October, 2000, is World's 7th largest Telecommunications Company providing comprehensive range of Telecom services in India: Wire line, CDMA mobile, GSM Mobile, Internet, Broadband, Carrier service, MPLS-VPN, VSAT, VoIP services, IN Services etc. Within a span of five years it has become one of the largest public sector unit in India.
BSNL has installed Quality Telecom Network in the country and now focusing on improving it, expanding the network, introducing new telecom services with ICT applications in villages and wining customer's confidence. Today, it has about 47.3 million line basic telephone capacity, 4 million WLL capacity, 20.1 Million GSM Capacity, more than 37382 fixed exchanges, 18000 BTS, 287 Satellite Stations, 480196 Rkm of OFC Cable, 63730 Rkm of Microwave Network connecting 602 Districts, 7330 cities/towns and 5.5 Lakhs villages
BSNL has more than 2.5 million WLL subscribers and 2.5 million Internet Customers who access Internet through various modes viz. Dial-up, Leased Line, DIAS, Account Less Internet(CLI). BSNL has been adjudged as the NUMBER ONE ISP in the country.
Total Sections in BSNL are Customer Service - Here all types of activities like New Connections, Transfers, Complaints etc are done here.
Bill Collection
Rural Telecom Authentity
Rural Telecom Revenue.

Important Numbers of BSNL:
198 - For Landline Complaints through Landline
0883-198 - For Landline Complaints through Mobile
1991 - For New Landline/ Broadband connections (District wide)
1500 - For New Plans & Connections for Landline
1502 - CDMA Helpline
1503 - 3G/ Mobile Internet Helpline
1504 - Broadband helpline (State wide)
1505 - i-pads/ Tablets/ Blackberry/ other Mobiles Helpline
1506 - International Calls connection
197 - General Inquiry Number

People may contact 1500/ 1502/ 1503/ 1504/ 1505/ 1506 numbers from their Mobile phones only by adding 1800 180 before the number, ex: 1800 180 1500

Local Helpline Numbers:
2376037/ 2374525 - For Landline/ Broadband plans & connections
2374040/ 2374550 - For Mobile plans & connections.
Distance from
Rail : 1.31 km, Bus : 1.42 km
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BSNL (Gandhi Nagar)

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